Privacy Policy
Effective date: November 11, 2026
OC Strings (“OC Strings,” “we,” “us,” or “our”) provides live string ensembles, soloists, bands, DJ and live audio services, recording, and music lessons throughout Southern California. This Privacy Policy explains how we collect, use, and protect personal information when you visit ocstrings.com (the “Site”), contact us, or book our services.
Information We Collect
Information you give us
When you submit a hire request, contact form, or email, call, or text us, we may collect:
- Your name, email address, and phone number
- Event details such as the date, time, venue, location, event type, guest count, ensemble size, and song requests
- Billing and payment details needed to process deposits and balances (payments are handled by our payment processors; we do not store full card numbers on the Site)
- Any other information you choose to include in your message
Information collected automatically
When you browse the Site, we and our service providers may automatically collect:
- Your IP address, browser type, device type, and operating system
- Pages viewed, links clicked, referring website, and the date and time of your visit
- Approximate location derived from your IP address
- Information stored in cookies, pixels, and similar technologies
How We Use Your Information
- To respond to inquiries and provide availability, quotes, and proposals
- To plan, book, and perform at your event, and to communicate with you and your planner or venue
- To process payments, send invoices, and keep business and tax records
- To operate, secure, and improve the Site, including preventing spam, fraud, and unauthorized access
- To measure the performance of our website and advertising
- To comply with legal obligations and enforce our agreements
Cookies, Analytics, and Advertising
We use cookies and similar technologies to make the Site work, understand how visitors use it, and measure our marketing. These may include Google Analytics and Google Ads (including conversion tracking and remarketing), which may set cookies to collect information about your visits to the Site and other websites. You can learn how Google uses data at policies.google.com/technologies/partner-sites, opt out of personalized Google ads at adssettings.google.com, and install the Google Analytics Opt-out Browser Add-on.
Most browsers let you block or delete cookies. If you do, some parts of the Site may not work properly.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- Performers and partners who are booked for your event, such as musicians, DJs, and audio technicians
- Your event team, such as your planner, coordinator, or venue, when needed to deliver the performance
- Service providers who host the Site, send email, process payments, provide analytics or advertising, or protect the Site, under obligations to safeguard your information
- Legal and safety purposes, when required by law or to protect our rights, our clients, or others
- Business transfers, if OC Strings is involved in a merger, sale, or reorganization
Your California Privacy Rights
If you are a California resident, you may have the right, subject to certain exceptions, to:
- Know what personal information we have collected about you and how we use and share it
- Request a copy of your personal information
- Request that we correct or delete your personal information
- Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising
- Not be discriminated against for exercising these rights
We do not sell personal information. To the extent our use of advertising cookies is considered “sharing” under California law, you can opt out by adjusting your cookie settings, using the opt-out tools above, or enabling a Global Privacy Control signal in your browser, which we treat as an opt-out request. To make a request, contact us using the details below. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including providing our services, keeping business, accounting, and tax records, resolving disputes, and enforcing our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them online. Information about students enrolled in lessons is provided by and handled with a parent or guardian. If you believe a child has given us personal information, please contact us and we will delete it.
Third-Party Links
The Site may link to or embed content from third parties such as YouTube, social media platforms, and venues. Their privacy practices are governed by their own policies, which we encourage you to review.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page.
Contact Us
OC Strings
Email: [email protected]
Phone: (517) 862-2214